FytYou

HELP

Support

Tell us what went wrong or what you are trying to do. Include only the information needed to investigate—never send passwords or OTP codes.

Contact FytYou

FytYou is operated by PRATIK JAIN HUF, trading as THE VIRAL MEDIA COMPANY.

Email support@fytyou.com. For account questions, write from the email associated with your account when possible and include your gym name and a short description.

Email support

Privacy requests and grievances

Pratik Jain is FytYou’s Privacy and Grievance Officer for PRATIK JAIN HUF, trading as THE VIRAL MEDIA COMPANY. Email support@fytyou.com for access, correction, deletion, consent-related requests or privacy complaints. We aim to acknowledge requests within two business days and address privacy grievances expeditiously, within one calendar month of receipt. Provide only information needed for the request; do not send passwords, OTPs or unsolicited identity documents.

Gym billing and cancellations

For monthly billing, subscription cancellation or a refund request, see our Cancellation & Refund Policy and contact Support using the email above.

Common help topics

Account access

Help with your phone or email identity, login and OTP delivery.

Joining a gym

Invites, QR codes, join requests and switching gym context.

Workout logging

Exercises, sets, repetitions, weight, timers and completed workouts.

Progress

Training summaries, exercise trends and meaningful milestones.

Community

Posts, comments, privacy settings and appropriate conduct.

Events & Challenges

Participation, eligibility, schedules and gym-hosted activities.

Privacy and data

Privacy settings, health integrations and data-rights requests.

Account deletion

How to request deletion and what happens next.

View deletion instructions

Gym-owner enquiries

Organization onboarding and the Founding 50 programme.