How to request deletion
For a personal member account, open Settings → Account and sign-in → Delete my FytYou account, or open the member account-deletion page. Sign in again if requested, review the current deletion and retention notice, type DELETE and confirm. If you cannot access your account, use the email request below.
- Email support@fytyou.com with the subject “FytYou account deletion request”.
- Include your name, the phone number or email used for FytYou, your country and your gym name if applicable.
- We will verify that you control the account before completing the request. Never send an OTP or password.
What deletion means
After verification, FytYou will delete or de-identify account information and user content that is not required for security, fraud prevention, dispute resolution, legal, tax, accounting or other legitimate operational obligations. Some records may remain for a limited period in protected backups before routine expiry.
Leaving a gym is different
Leaving or changing a gym ends that gym association; it does not delete your FytYou account or your private cross-gym history. Request account deletion separately if you want the account removed.
Member self-service and assisted requests
Self-service deletion applies to personal member accounts. Gym-owner, staff and platform-administrator accounts require an assisted closure request to Support. Explain which account or Organization you need help with. A gym owner may end a gym membership but cannot delete a member’s personal FytYou account.